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Our values





The four values that drive our work

The Galeries Lafayette Group represents establishments whose philosophy guides the individual and collective actions of its employees on a daily basis. Rising to challenges, growing together, achieving goals and satisfying customers... In the Galeries Lafayette Group, more so than elsewhere, these ideals are not just aspirations. They are a reality. The spirit that drives the Galeries Lafayette and BHV MARAIS translates into four key values shared across the Group.

The desire for excellence

Our brands are leaders in their field: they are testament to our expertise in terms of product selection, and our ability to ensure a high-quality service and good customer relationships. Having a desire for excellence means liking a job well done, having an eye for detail, giving the best of yourself and your skills, improving and excelling yourself.

A collective commitment

The Group is built on a people-focused and family-inspired model: it draws its strength from the collective whole. Working together means thinking collectively, knowing how to support one another and offering solidarity, to move forwards together towards a common goal. Together, we are strong, we can reinvent ourselves and share our successes.

A passion for customers

We are a retail Group; customers are our "obsession". Our goal is to welcome, surprise, seduce and serve them, and to encourage their loyalty, by offering the best selection of products, the best setting, and the best service, for a unique shopping experience.

Daring to innovate

As a family business, we have considerable freedom of action. Our identity is shaped by our ability to invest, to take risks, anticipate the future, take a chance on young talent, and support creativity... all of which ensure our development in a sustainable way.